8MS User Guide
Disconnect: Impact Tel
Main Help Page

This screen allows you to disconnect toll-free numbers for Impact Tel.

To access the Impact Tel tab of Disconnect, select the Disconnect link located in the Number Admin section of the menu and then select the Impact Tel tab. The following will appear in the workspace frame:

To disconnect a toll-free number, enter the Toll Free Number, Account Number and Service Type.

Select the button. A message will appear in the response frame indicating the status of the request.

The disconnect request will fail if the Service Type is not correct. The current service type may be retrieved from Impact Tel by entering the Toll-Free Number and selecting the Account Number.
Batch Disconnect

This function allows you to disconnect a list of toll free numbers. All disconnect requests will have the same Account Number and Service Type.

Select the button. The Batch Popup will appear. See Batches in the Common Features section for details on the Batch Popup.