8MS User Guide
Disconnect: Lumen-5102

This screen allows you to disconnect toll-free numbers for Lumen-5102.

To access the Lumen-5102 tab of Disconnect, select the Disconnect link located in the Number Admin section of the menu and then select the Lumen-5102 tab. The following will appear in the workspace frame:

The table below describes the fields for this section.

Field Description
Toll Free Number The number to be disconnected. This is a required field unless a batch is being sent. The format of the number is 10 digits with or without the dashes (for example: 8005551212 or 800-555-1212).
Customer Number The Lumen-5102 customer number associated with the number(s) being disconnected.
Termination Type The Lumen-5102 termination type associated with the number(s) being disconnected.

To disconnect a single number, populate the Toll Free Number and Customer Number fields, select the Termination Type and then select the button. A message will appear in the response frame indicating the status of the request.

Batch Disconnect

This function allows you to disconnect a list of toll free numbers. Enter the Customer Number. Now select the button. The Batch Popup will appear. See Batches in the Common Features section for details on the Batch Popup.