Disconnect: AT&T

To access the AT&T tab of Disconnect, select the Disconnect link located in the Number Admin section of the menu and then select the AT&T tab.

Like the Record Management: AT&T screen, the Disconnect: AT&T screen provides an AT&T Profile to speed up the disconnect process. In the case of a disconnect, only the fields necessary for a disconnect are sent to AT&T.

Field	Description
Toll Free Number	The number to be disconnected. This is a required field unless a batch is being sent. The format of the number is 10 digits with or without the dashes (for example: 8005551212 or 800-555-1212).
Contact Name	The person to contact if AT&T has questions about this record activation. If the ContactName User/Company Preference is set then this field will be pre-populated.
Contact Phone	The phone number of the contact person. If the ContactPhone User/Company Preference is set then this field will be pre-populated.
Client Order #	The AT&T order associated with the number(s) being activated/changed.
Order Type	The type of service being configured. Currently only a single service type is available, so this may not be changedIPTF360.
Profile	The profile to use in your Disconnect action. When a profile has been selected, all fields that are part of a profile become read-only and may not be modified. The profile field may also be used to populate your screen with a profile definition and then allow you to modify the set of values. This is done by selecting a profile and then unselecting it (by selecting the empty option at the top of the drop-down list). All fields will be populated when the profile is selected. The fields are then changed to editable when the profile is unselected.
Enterprise ID	The Ericcson Account Number for this Toll-Free Number.
Account Type	The account type is associated with a profile and may not be modified. When provisioning Toll-Free Numbers, if a profile is not selected, the account type is not provisioned.
MCN	The AT&T Master Customer Number for this Toll-Free Number.
LSO	The Local Serving Office for this Toll-Free Number.
APN	The Action Point Number for this Toll-Free Number.
RAO	The Revenue Accounting Office for this Toll-Free Number.
Routing Number	The routing number for this Toll-Free Number.
Group Size	The group size for this Toll-Free Number.

To disconnect a single number, populate the appropriate fields and then select the

button. A message will appear in the response frame indicating the status of the request.

This function allows you to disconnect a list of toll free numbers. All disconnect requests will have the same set of data specified in the fields discussed above.

Select the

button. The Batch Popup will appear. See Batches in the Common Features section for details on the Batch Popup.