8MS User Guide
Disconnect: AT&T
Main Help Page

This screen allows you to disconnect toll-free numbers for AT&T.

To access the AT&T tab of Disconnect, select the Disconnect link located in the Number Admin section of the menu and then select the AT&T tab.

The following will appear in the workspace frame:

Like the Record Management: AT&T screen, the Disconnect: AT&T screen provides an AT&T Profile to speed up the disconnect process. In the case of a disconnect, only the fields necessary for a disconnect are sent to AT&T.

The table below describes the fields for this section.

Field Description
Toll Free Number The number to be disconnected. This is a required field unless a batch is being sent. The format of the number is 10 digits with or without the dashes (for example: 8005551212 or 800-555-1212).
Contact Name The person to contact if AT&T has questions about this record activation. If the ContactName User/Company Preference is set then this field will be pre-populated.
Contact Phone The phone number of the contact person. If the ContactPhone User/Company Preference is set then this field will be pre-populated.
Client Order # The AT&T order associated with the number(s) being activated/changed.
Order Type The type of service being configured. Currently only a single service type is available, so this may not be changedIPTF360.
Profile The profile to use in your Disconnect action.
Enterprise ID The Ericcson Account Number for this Toll-Free Number.
Account Type The account type is associated with a profile and may not be modified. When provisioning Toll-Free Numbers, if a profile is not selected, the account type is not provisioned.
MCN The AT&T Master Customer Number for this Toll-Free Number.
LSO The Local Serving Office for this Toll-Free Number.
APN The Action Point Number for this Toll-Free Number.
RAO The Revenue Accounting Office for this Toll-Free Number.
Routing Number The routing number for this Toll-Free Number.
Group Size The group size for this Toll-Free Number.

To disconnect a single number, populate the appropriate fields and then select the button. A message will appear in the response frame indicating the status of the request.

Batch Disconnect

This function allows you to disconnect a list of toll free numbers. All disconnect requests will have the same set of data specified in the fields discussed above.

Select the button. The Batch Popup will appear. See Batches in the Common Features section for details on the Batch Popup.