8MS User Guide
Record Management: AT&T
Main Help Page

This screen allows you to create a new activation record for a number to be loaded onto the AT&T network or change data on a number.

To access the AT&T tab of Record Management, select the Record Mgmt link located in the Number Admin section of the menu and then select the AT&T tab.

The screen is divided into two main areas:

Schedule

The top section of the AT&T screen appears as follows:

This section is used for sending a single toll-free number or a batch of numbers to the AT&T carrier. Sending records is discussed below.

Order and Contact Information

The first section of the lower area contains AT&T order and contact information and appears as follows.

The Order and Contact Information section of this screen allows the user to enter their Client Order # and contact information associated with this order. The table below describes the fields for this section.

Field Description
Contact Name The person to contact if AT&T has questions about this record activation. If the ContactName User/Company Preference is set then this field will be pre-populated.
Contact Phone The phone number of the contact person. If the ContactPhone User/Company Preference is set then this field will be pre-populated.
Client Order # The AT&T order associated with the number(s) being activated/changed.
Order Type The type of service being configured. Currently only a single service type is available, so this may not be changedIPTF360.
Profile and Account Type

The next section provides the ability to use an AT&T Profile to either replace the set of common and activation data, or to initlally populate the screen and then modify some portion of that data.

Field Description
Profile The profile to use in your Activate or Change action. When a profile has been selected, all fields that are part of a profile become read-only and may not be modified.
The profile field may also be used to populate your screen with a profile definition and then allow you to modify the set of values. This is done by selecting a profile and then unselecting it (by selecting the empty option at the top of the drop-down list). All fields will be populated when the profile is selected. The fields are then changed to editable when the profile is unselected.
Common Administrative and Routing Data

Below the Profile and Account Type is the administrative and routing data common between Activate and Change actions. This section appears as shown below.

Field Description
Enterprise ID The Ericcson Account Number for this Toll-Free Number.
Account Type The account type is associated with a profile and may not be modified. When provisioning Toll-Free Numbers, if a profile is not selected, the account type is not provisioned.
MCN The AT&T Master Customer Number for this Toll-Free Number.
LSO The Local Serving Office for this Toll-Free Number.
APN The Action Point Number for this Toll-Free Number.
RAO The Revenue Accounting Office for this Toll-Free Number.
Routing Number The routing number for this Toll-Free Number.
Group Size The group size for this Toll-Free Number.
Tab Actions

Below the Common Administrative and Routing Data section are the tabs that define the actions that may be performed on a number in AT&T. Selecting a tab defines the action that you will perform and shows the fields that may be set for that action.

Activate

Use the Activate tab when activating a new number that has not yet been loaded onto the AT&T network. The Activate portion of this screen appears as shown below.

The table below describes the fields for this tab.

Field Description
FQDN The fully-qualified domain name for this Toll-Free Number.
Distribution Group The distribution group for this Toll-Free Number.
Only one of FQDN and Distribution Group may be populated.
Billing Type The billing type is related to the RAO. Options include
  • OCN
  • OSL
  • Standard
TF Service Type The toll-free service type for this Toll-Free Number. Options include
  • DTF
  • IPTF
Payphone Blocking Indicates whether payphone calls are blocked to this Toll-Free Number.
Edge Indicates whether this Toll-Free Number is part of the Ericsson Edge System.
Intelligent IVR Indicates whether this Toll-Free Number subscribes to the Intelligent IVR service.
Hybrid This should only be set for custom orders at AT&T's direction.
Call Recording Indicates whether this Toll-Free Number subscribes to the Call Recording service.
Caller Verify Indicates whether this Toll-Free Number subscribes to the Caller Verification service.
Small Business Indicates if this Toll-Free Number is a Small Business Markets Toll-Free Offer number.
Skyvera A special feature offer that allows for connection to various custom cloud solutions.

Change

Use the Change tab when modifying information on a number that has already been loaded onto the AT&T network.

The table below describes the fields for this tab.

Field Description
Change Type The set of fields being modified for this change action. Each option indicates which field(s) should be changed at AT&T. Possible values include
  • Distribution Group
  • Resp Org
  • Payphone Blocking
  • Resp Org/Distribution Group
  • Payphone Blocking/Distribution Group
  • Resp Org/Payphone Blocking
  • Distribution Group/Resp Org/Payphone Blocking
All change fields are initially set to read-only. Selecting the Change Type causes the appropriate fields to be editable or non-editable.

If the Change Type is modified after entering values in one or more fields, any fields not in the specified change type are cleared out.

Resp Org The controlling Resp Org for this Toll-Free Number.
Distribution Group The distribution group for this Toll-Free Number.
Payphone Blocking Indicates whether payphone calls are blocked to this Toll-Free Number. Whereas the Activate says to add payphone blocking to a new number, for a Change blocking may be added or removed.
Sending an Activate/Change

Once the desired information has been specified, the target toll-free number is entered. This is done by entering your number in the Toll Free Number field at the top of the screen.

Select the button in the non-scrollable area at the top of the screen. A message will appear in the response frame (the bottom area of the screen) indicating the status of the request.

Batch Change

This function allows you to activate, change or move multiple numbers on the AT&T network.

Fill in the appropriate fields as discussed above. However, instead of entering a toll-free number and hitting the button, leave the toll-free number field blank and click the button. The Batch Popup will appear. See Batches in the Common Features section for details on the Batch Popup.

See Batches in the Common Features section for additional common details on this Batch Popup variation.

Number History

The Toll Free Number field under both the Select and Schedule sections of the top frame can provide a history of the number entered into the field. Clicking on the . image to the right of the field will produce a popup containing the change history of the selected number. For more information, see Number History.

Customization

There are preferences that may be set to change the behavior of this screen. Refer to Customizing 8MS for how to set User and Company Preferences and see Record Management Preferences for details on customizing this screen.