8MS User Guide
FAQ and Tutorials

This section provides access to the 8MS Frequently Asked Questions (FAQ) and several tutorials designed to provide additional information on using particular 8MS features. The following pages are included in this section:

FAQ A collection of Frequently Asked Questions, asked by users via email or phone.
Managing SMS Templates A tutorial introduction to SMS Templates and how to best use them.
Managing 8MS Routing Sets A tutorial introduction to 8MS Routing Sets and how to best use them.
Managing ROC Requests An overview of Somos ROC requests and how to use them within the 8MS User Interface and API.
Configuring ROC Access Step-by-step instructions on enabling Somos ROC for your 8MS company. ROC
Removing Invalid NPA-NXXs Step-by-step instructions on how to remove NPA-NXXs that are invalid in a working SMS Template or 8MS Routing Set.
Terminology Common terms and values necessary to understand 8MS, the 8MS user interface and the SMS/800 Toll-Free service.